I had recently flew threw Delta. I missed my flight due to the bridge malfunction. I re...

GetHuman-mccuanta's customer service issue with Delta from January 2019

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The issue in GetHuman-mccuanta's own words
I had recently flew threw Delta. I missed my flight due to the bridge malfunction. I requested as soon as I got off my flight, to see if the tendent would call over to my next flight, to see if they could hold my flight for just a few minutes, so a I could get the opposite end of the Detriot Terminals. I had to have my Grandfather drive *** miles to pick me up, because I missed the flight that they refused to hold for a few extra minutes. *With this, I had also called Delta customer service to see if they could push my flight back until Saturday. They told me it would be better to pay for a new ticket, which was $*** according to the employee, to have me fly out. With that price I decided to cancel the rest of flight, and she refused a reimbursement. This is wrong, and Is there anything that could be done to fix this to help me get back and back to work?
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Delta

Customer service issue
Reported by GetHuman-mccuanta
Jan 15th, 2019 - a mon ago
I have an issue with Delta too
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GetHuman-mccuanta started working on this issue
Jan 15th 5:39pm