In March, I will be traveling from Atlanta to Beijing with my husband who has a Belgian...

GetHuman-daphneco's customer service issue with Delta from January 2019

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The issue in GetHuman-daphneco's own words
In March, I will be traveling from Atlanta to Beijing with my husband who has a Belgian passport (and is a permanent US resident) and my four children (the kids and I have dual citizenship - American and Tongan passports). China and Tonga recently (in August ****) signed a bilateral agreeement that allows Tongan passport holders to travel visa free to China for up to ** days, however this has not been updated on the Chinese consulate website. I know it is in effect because my sister and her family are currently in China and travelled there on their Tongan passports (without visas). My question is this: will we (myself and my kids) run into any issues at the Delta counter when we show up to travel in March traveling to China with our Tongan passports. We would of course also have our US passports to leave & reenter the US but would like to use our Tongan passports to enter*leave China. My husband will have to get a visa since he only has his Belgian passport and a visa is required for Belgian passport holders traveling to China. Who do we need to have the Delta check in counter staff contact if they are not informed of the agreement (or are not able to locate it on the Chinese consulate*embassy website?. For us this is a very important issue as if we had to get visas we are looking at an extra $*** (visas cost *** per person and there are myself and four children - my husbands visa expense is assumed). Please advise, thank you very much!

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Customer service issue
Reported by GetHuman-daphneco
Jan 10th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4290 others
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GetHuman-daphneco started working on this issue
Jan 10th, 2019 3:54am