Just flew from Miami to Rome using delta skymiles. Was told by delta that I would have...

GetHuman-harrellu's customer service issue with Delta from December 2018

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The issue in GetHuman-harrellu's own words
Just flew from Miami to Rome using delta skymiles. Was told by delta that I would have * free bags each for both myself and husband. We both have the American Express skymiles cards. Upon check in with your partner Alitalia, they said they don't honor the delta skymiles credit card perk. I paid *** dollars for each of our second bags. Would like to be reimbursed. I did not pick Alitalia...delta Did. Would not have selected this flight if the delta agent hadn't told me the Am X perk would be honored. *Help! Laura Harrell
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Customer service issue
Reported by GetHuman-harrellu
Dec 4th, 2018 - a mon ago
I have an issue with Delta too
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GetHuman-harrellu started working on this issue
Dec 4th, 2018 8:54pm