Just flew from Miami to Rome using delta skymiles. Was told by delta that I would have...

GetHuman-harrellu's customer service issue with Delta from December 2018

2 views
 | 
3414 similar
 | 
0 following
Help with my Delta issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Delta help.
First: share to improve GetHuman-harrellu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-harrellu may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman-harrellu's own words
Just flew from Miami to Rome using delta skymiles. Was told by delta that I would have * free bags each for both myself and husband. We both have the American Express skymiles cards. Upon check in with your partner Alitalia, they said they don't honor the delta skymiles credit card perk. I paid *** dollars for each of our second bags. Would like to be reimbursed. I did not pick Alitalia...delta Did. Would not have selected this flight if the delta agent hadn't told me the Am X perk would be honored. *Help! Laura Harrell
GetHuman-harrellu did not yet indicate what Delta should do to make this right.
I have an issue with Delta too
How GetHuman-harrellu fixed the problem
We are waiting for GetHuman-harrellu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Delta's attention and get better help faster. Tap below to get started.
Having Delta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Delta email you?
This email address isn't valid
Follow this issue
See how GetHuman-harrellu fixes it.
This email address isn't valid

Delta

Customer service issue
Reported by GetHuman-harrellu
Dec 4th, 2018 - a mon ago
I have an issue with Delta too
Not resolved
Seen by 2 customers so far
Similar issue to 3414 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-harrellu started working on this issue
Dec 4th, 2018 8:54pm