I was recently diagnosed with non-Hodgkin’s lymph Phoma I was forced to cancel a trip f...
GetHuman1698439's customer service issue with Delta from December 2018
Help with my Delta issue
Next: our robot will wait on hold for GetHuman1698439 to get a Delta rep on the line!
Always use the GetHuman Phone tocall Delta. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1698439's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1698439 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
The issue in GetHuman1698439's own words
I was recently diagnosed with non-Hodgkin’s lymph Phoma I was forced to cancel a trip from Atlanta to White Plains New York due to illness and the fact that I had to start chemotherapy I contacted Delta immediately and told them that due to illness I had to cancel the flight and they said that was no problem they would take care of it and I assumed everything would be taken care of well you did exactly that you’re wiped it off the box you took the mileage away from me the money away from me and I got nothing in return I have had years of loyalty with Delta and I can assure delta that they are now absolutely my last choice of airlines and any circumstances I am halfway through my chemo and I do want to travel again once I’m cleared I believe that the absolutely thoughtless way that you talk to miles away from me when I did notify you what it was for I can get you doctors certification on this.**My sky Miles number is ********** your loyalty to me was not as equal took two my loyalty to you I think what you have done is heartless and cruel I will share my story with this many people as I can I think you people don’t deserve any loyalty from your customers **Lawrence Tanowitz
GetHuman1698439 did not yet indicate what Delta should do to make this right.
I have an issue with Delta too
How GetHuman1698439 fixed the problem
We are waiting for GetHuman1698439 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.