My friend Andrea Castonguay from California, on her way back home from NY, asked one o...

GetHuman1483405's customer service issue with Delta from November 2018

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The issue in GetHuman1483405's own words
My friend Andrea Castonguay from California, on her way back home from NY, asked one of the delta employees that worked for delta if someone could help her lift her bags in the overhead bin cause she is pregnant And not feeling well.. the response she got was...”well your supposed to be able to lift your own bags it’s not deltas policy”wow I just can’t get over this..what happen to human kindness and Customer Service?...guess delta doesn’t have any..... Andrea deserves a written apology at the very least. I am sure your records for this weekend should provide you with the info to do so. I intend to follow up on this. I'll share this all over social media if it's not addressed.
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Delta

Customer service issue
Reported by GetHuman1483405
Nov 3rd, 2018 - a mon ago
I have an issue with Delta too
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Timeline
GetHuman1483405 started working on this issue
Nov 3rd 7:45pm