I am reporting an issue that happened on my flight from Memphis to Las Vegas. My husban...

GetHuman-kendraow's customer service issue with Delta from September 2018

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The issue in GetHuman-kendraow's own words
I am reporting an issue that happened on my flight from Memphis to Las Vegas. My husband and I had liquids such as hair products and medication that was checked in prior to boarding. We understand that liquids product would be checked. Our complaint is caps were left off of liquid products and this caused spills throughout our luggage. Also, I purchased a product (Kera Care ) the day before my flight. This product was very expensive and missing out of our luggage. We had no notification that it was a problem with product. This also ruined medication that was in our luggage. This also ruined our luggage. We are very dissatisfied with the way things were handled. This could be resolved by reimbursing us of products and luggage that was ruined by not properly closing containers. If you have any further questions, please call me at ***-***-****. Thanks

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Delta

Customer service issue
Reported by GetHuman-kendraow
Sep 16th, 2018 - 3 years ago
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Not resolved
Seen by 3 customers so far
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GetHuman-kendraow started working on this issue
Sep 16th, 2018 5:33am

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