Two things have happened to cause the need to change our flights: *Confirmation * GVKQ...

GetHuman-jegotrav's customer service issue with Delta from September 2018

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Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-jegotrav's own words
Two things have happened to cause the need to change our flights: *Confirmation * GVKQ*S**A dear friend has died suddenly, and we need to attend the funeral.*On the day we learned of this death (car crash)*my wife and I went to assist her husband. My wife fell and severely injured her knee, leg, foot, and chin. She can barely hobble with the injury. She would be too uncomfortable to travel, much less walk around in New Orleans.* *What do we need to do to recapture the **,*** miles for our tickets and under these circumstances, is there any rebate of the $**.** we paid?**Please advise us on our questions regarding canceling the tickets, or using them on another flight to some other destination, at a later time.**Regards, Edward A. Dewey

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Delta

Customer service issue
Reported by GetHuman-jegotrav
Sep 7th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 2147 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-jegotrav started working on this issue
Sep 7th, 2018 4:09pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 7th, 2018 6:33pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 7th, 2018 6:40pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 8th, 2018 12:54pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 8th, 2018 5:49pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 8th, 2018 5:49pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 11th, 2018 1:46pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 12th, 2018 1:42pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 13th, 2018 1:05pm
GetHuman-jegotrav indicated the issue is not fixed yet.
Sep 14th, 2018 2:42pm

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