My original booking consisted of my ** month old grandson flying as a lap child when we...

GetHuman-hotshott's customer service issue with Delta from September 2018

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The issue in GetHuman-hotshott's own words
My original booking consisted of my ** month old grandson flying as a lap child when we had to rebook our flights not having information that he needed a passport they mixed up his birth date with his mothers and was being charged for a ticket after rebooking finally straightened that out and was told he wouldn’t be charged for a flight and at the end of the trip I find out I was being charged $*** for for my grandson
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Delta

Customer service issue
Reported by GetHuman-hotshott
Sep 4th, 2018 - 6 mons ago
I have an issue with Delta too
Fixed
Seen by 4 customers so far
Similar issue to 2120 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-hotshott started working on this issue
Sep 4th, 2018 4:21pm
GetHuman-hotshott indicated the issue is not fixed yet.
Sep 6th, 2018 1:57am