I would like to file a complain about a cancellation flight that took place on August t...
GetHuman-linapin's customer service issue with Delta from August 2018
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The issue in GetHuman-linapin's own words
I would like to file a complain about a cancellation flight that took place on August the *rd, ****, trip confirmation number F*RGYU, flight WS**** leaving at **:** AM from Washington DC to New York with connection to Vancouver and then connection to Calgary. **Once we boarded the plane, after one hour waiting for departure, we were told to get off due to airplane damages. We waited another hour and then we were told to board a different plane, from which we were told to get off an hour later again. At this time I have lost my connection flights to Vancouver and Calgary no doubt. My initial flight was changed multiple times and cancelled over and over again, It was rebooked to flight DL**** at **:** then **:** then *:** then *:** then *:** then *:** then *:** and then finally I got a final flight next day ** hours later on august *th at *:** am Delta ****. *At this point I had spend * hours at the airport, I had not been offer not even a glass of water, I had lost my hotel night that was paid for already at the Regency Suits Hotel in Calgary for CAD ***.** and I had lost one day of my car rental reservation that was paid for in advance as well.**Next day August *th, I checked my baggage and finally left to Calgary and the flights were on time. However when I go to pick up my luggage I found it has been not handle with care what so ever and my suitcase has been damage like it has never happen before on any other airline I have used. **So far this has been the worst flying experience I have ever had with an airline in my entire life.*I have ** files to attached to this claim supporting the information I just explained. Feel free to ask for them through email since i can not add them here.*I just want to get back what is fair, my lugagge, reinbursment for the hotels i had to pay for the delay and the car rental as well. Looking forward to hear from you soon. **Kind regards,**Lina Pinzon
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