Our flight ** from DFW to ATL was delayed from *:** pm and keeps getting delayed and wi...

GetHuman-mikeahea's customer service issue with Delta from August 2018

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The issue in GetHuman-mikeahea's own words
Our flight ** from DFW to ATL was delayed from *:** pm and keeps getting delayed and will now go out at **:**. I understand it was initially due to weather, but now we found out the Flight Attendants timed out. I could have gotten on an *:** pm American flight, but we kept being told we would know more soon and by the time we deplaned it was too late to book the American flight. It is my **st anniversary today and I planned on spending the evening with my wife. Needless to say I am very upset at Delta for this and cannot believe how this evening has progressed. I am a Delta Diamond member and plan on switching to American now due to this and Delta cancelling the ATL to HK flight. I’ve flown on your airline for over a decade and it seems that your customer centric policies are no longer a priority.
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Delta

Customer service issue
Reported by GetHuman-mikeahea
Aug 10th, 2018 - a yr ago
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GetHuman-mikeahea started working on this issue
Aug 10th, 2018 1:53am