I think I may have answered your email wrongly - I am still waiting for an answer from Delta.

GetHuman-hnr's customer service issue with Delta from July 2018

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The issue in GetHuman-hnr's own words
I filled in a Baggage Claim form for a damaged case - on July **, * days after my international flight. The File Reference number is LEXDL*****. I received no information that you had received this - and would like to know if you did and what is happening? No information was asked for, regarding the damage or cost of my case, which seemed odd. *I look forward to hearing from you.*Thank you*Helena Reilly
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Delta

Customer service issue
Reported by GetHuman-hnr
Jul 27th, 2018 - 10 mons ago
I have an issue with Delta too
Fixed
Seen by 3 customers so far
Similar issue to 1412 others
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-hnr started working on this issue
Jul 27th, 2018 12:03am
GetHuman-hnr confirmed the issue is fixed. Hooray!
Jul 28th, 2018 12:44am
GetHuman-hnr confirmed the issue is fixed. Hooray!
Jul 28th, 2018 12:49am