I am trying to book a flight online but keep having trouble applying credits from past...

GetHuman740140's customer service issue with Delta from June 2018

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Help with my Delta issue
Before contacting them, items GetHuman740140 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
GetHuman740140's next move: have a Delta rep call.
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The issue and preferred resolution, in GetHuman740140's own words:
The problem I ran into: I am trying to book a flight online but keep having trouble applying credits from past experiences
I trust that Delta will make this right and come up with a resolution that is fair.
Help with my Delta issue
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Delta

Customer service issue
Reported by GetHuman740140
Jun 1st, 2018 - 24d ago
I have an issue with Delta too
Not resolved
Seen by 2 customers so far
Similar issue to 105 others
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Timeline
GetHuman740140 started working on this issue
Jun 1st 8:42pm