My wife and I was scheduled to fly from BWI on ** May **** on flight * **** departing a...
GetHuman715655's customer service issue with Delta from May 2018
Help with my Delta issue
The issue in GetHuman715655's own words
My wife and I was scheduled to fly from BWI on ** May **** on flight * **** departing at *:** am. We checked in and boarded the plane, the pilot said there was a maintenance issue and we should be ready to go in ** minutes. After about ** minutes the pilot asked everyone get off the plane and return to the terminal for re-scheduling of flights. We stood in line with the other passengers (about ** people) to be re-scheduled. When we finally got to the counter we were scheduled to fly from Baltimore to Cincinnati, Oh to Min-St. Paul, Arriving at *:** pm. We were told there would be another maintenance delay, we arrived in Cincinnati at *:** pm, the flight to Min-St. Paul had departed. Without the delay we should have landed prior to *:** pm and had time to get to our next flight. This moved our arrival time to **:** pm. The original flight would put us in Kansas City at *:** pm, we were delayed a total of * hours, we missed the graduation dinner and party for our grandson. The agents*crew worked hard to comfort the passengers, we appreciate that. I have flown Delta in the past and enjoyed the flights, however the service we received was unacceptable, one person helping ** people, people walking up in front of the line pushing us back further, maybe we could have got a earlier flight and got to Kansas City in a timely manner. I am very disappointed in Delta airlines, getting to my destination on time meant a lot to myself and family, not sure if I will fly Delta again. George G. Queen, ***-***-****.
GetHuman715655 did not yet indicate what Delta should do to make this right.
I have an issue with Delta too
How GetHuman715655 fixed the problem
We are waiting for GetHuman715655 to fix the problem and share the solution with the rest of us customers.
Please help with my Delta issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.