My wife and I was scheduled to fly from BWI on ** May **** on flight * **** departing a...

GetHuman715655's customer service issue with Delta from May 2018

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The issue in GetHuman715655's own words
My wife and I was scheduled to fly from BWI on ** May **** on flight * **** departing at *:** am. We checked in and boarded the plane, the pilot said there was a maintenance issue and we should be ready to go in ** minutes. After about ** minutes the pilot asked everyone get off the plane and return to the terminal for re-scheduling of flights. We stood in line with the other passengers (about ** people) to be re-scheduled. When we finally got to the counter we were scheduled to fly from Baltimore to Cincinnati, Oh to Min-St. Paul, Arriving at *:** pm. We were told there would be another maintenance delay, we arrived in Cincinnati at *:** pm, the flight to Min-St. Paul had departed. Without the delay we should have landed prior to *:** pm and had time to get to our next flight. This moved our arrival time to **:** pm. The original flight would put us in Kansas City at *:** pm, we were delayed a total of * hours, we missed the graduation dinner and party for our grandson. The agents*crew worked hard to comfort the passengers, we appreciate that. I have flown Delta in the past and enjoyed the flights, however the service we received was unacceptable, one person helping ** people, people walking up in front of the line pushing us back further, maybe we could have got a earlier flight and got to Kansas City in a timely manner. I am very disappointed in Delta airlines, getting to my destination on time meant a lot to myself and family, not sure if I will fly Delta again. George G. Queen, ***-***-****.
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Delta

Customer service issue
Reported by GetHuman715655
May 24th, 2018 - 6 mons ago
I have an issue with Delta too
Fixed
Seen by 5 customers so far
Similar issue to 389 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman715655 started working on this issue
May 24th 8:26pm
GetHuman715655 indicated the issue is not fixed yet.
May 26th 4:18am
GetHuman715655 indicated the issue is not fixed yet.
May 31st 2:11am