This problem happened when Delta changed my Departure from Bangkok to Korea and Korea t...
GetHuman-keith_bu's customer service issue with Delta from May 2018
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Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-keith_bu's own words
This problem happened when Delta changed my Departure from Bangkok to Korea and Korea to Atlanta. Delta and Korean Airlines are Partners, but, I bought tickets from Delta. My only Contact is on Deltas web site (My Trips)**Facts My Confermation is with Delta is JOIAKF *Travel made on November *, **** to Bangkok.(Completed)*Original cancelled flight was to leave Bangkok @ **:**, June **, *****Return changed Flights from Bangkok June ** **** @ **:**, Delta gave Korea Air the Flight.*Problem- Am unable to select and confirm seats on Deltas Web site on My Trips. Can enter selections but when viewing Flt. seats, Requested only was shown. Exiting and later returned to My Trips do not show selected seats only, to Select seats again. This happened several times. Emailed Delta X* to customer service and was told to contact Korean Air for assistance. Called and was refused to give seating selection as it was Deltas fault not theirs. As it is Deltas web site problem.**So, My departure is on June ** @ **:** and still no seats. Is it to much to ask someone to give me access to seat selection? As of now I will not be allowed to select seats untill ** hours before departure. But seats are being alloted to new customers. Flight data BKK to ICN DL**** (KE***) @**:**, Depart ICN DL**** (KE***)* Will we have seats?? It could be over booked even if We are confirmed on the Flights. Does anyone at Delta care? Sincerly Keith and Prachit Burr
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