I have a charge on my credit card that is not mine.

GetHuman-laurieju's customer service issue with Delta from June 2018

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The issue in GetHuman-laurieju's own words

Remove a charge from my account. ... I have a charge on my Delta AE card that I should not have. The charge says it is for the person who flew with me. Her name is Karen Amunson. It is for excess baggage. She paid for her baggage when she checked in at the baggage desk. There were no excess baggage fees. Please remove this fee from my credit card. My account ends in *-*****. I also wonder why I only get ** sky miles when I flew from MN to CA and back.

It is not my charge.

I would like you to call me and remove the charge.

I have flown Delta for many years. I expect to be charged only for the services used. I expected to be able to contact Delta in a quick fashion when needed.

I have left my * two times and never received a follow up call.

I have an issue with Delta too

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Delta

My Delta credit card

Customer service issue

Reported by GetHuman-laurieju

Jun 4th, 2018 - 2y ago

I have an issue with Delta too

Fixed

Seen by 16 customers so far

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Items needed

Flight Number

Ticket Number

Email on Reservation

Phone Number on Reservation

Name of Passenger(s)

Home Address

Date of Birth

Timeline

GetHuman-laurieju started working on this issue

Jun 4th, 2018 12:51am

GetHuman-laurieju used the GetHuman Phone to get a rep from Delta on the line without waiting on hold

Jun 4th, 2018 12:52am

GetHuman-laurieju did not talk with customer support

Jun 4th, 2018 12:52am