customer service was initially unhelpful, then after calling in again (after cancelling...

GetHuman585839's Complaint issue with Delta Airlines from April 2018

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The issue in GetHuman585839's own words
waive the fee associated with changing a ticket due to a unavoidable family issue. ... customer service was initially unhelpful, then after calling in again (after cancelling the flight with expedia) I was being helped, but the agent after asking me for information put me on hold (I can only assume to contact the dr) at this point the call dropped. I tried calling back in but the hold time was going to be much longer. I want to try again later but am so frustrated
I am a student trying to job hunt and the financial situation I am in is difficult, losing $*** for a flight is a huge deal and really makes things difficult
I would love if my ticket could be refunded like Southwest has done, or at the very least have fees waived like alaskan airlines did for the other half of this flight.
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Delta Airlines

Delta Airlines
Complaint issue
Reported by GetHuman585839
Apr 10th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5782 others
0 customers following this

Timeline

GetHuman585839 started working on this issue
Apr 10th, 2018 8:16pm
GetHuman585839 indicated the issue is not fixed yet.
Apr 11th, 2018 9:17pm
GetHuman585839 indicated the issue is not fixed yet.
Apr 13th, 2018 9:27pm

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