somehow i now do not have a seat assignment and was told I did, and somehow lost comfo...

GetHuman571253's customer service issue with Delta Airlines from April 2018

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The issue in GetHuman571253's own words
rebook my flight to my weddig on the phone with a delta agent yesterday ... somehow i now do not have a seat assignment and was told I did, and somehow lost comfort* on my return flight (which I paid for)
I need a seat assignment for myself, my fianc* and need to make sure we sit together. He is *'*" with a heart condition so we were relying on the extra room in Comfort*. The agent who rebooked me also said she could get us bulkhead seating since we are travelling with my emotional support dog and were worried about that also (although she said the paperwork was not on file - my case number is ********
*) Getting us seat assignments on the first flight in bulkhead seating because of my emotional support animal w*o cost incurred *) restoring our seats and delta comfort* status on our return flight *) resolving my paperwork with my support dog.
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Delta Airlines

Customer service issue
Reported by GetHuman571253
Apr 5th, 2018 - 5 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5657 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman571253 started working on this issue
Apr 5th, 2018 3:59am
GetHuman571253 reviewed the items needed
Apr 5th, 2018 3:59am

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