In September of **** I purchased * Porter-Cable ** gallon portable belt drive air compr...
GetHuman-rrffuusd's customer service issue with Delta/Porter Cable from December 2018
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The issue in GetHuman-rrffuusd's own words
In September of **** I purchased * Porter-Cable ** gallon portable belt drive air compressors both of which I used to lay flooring with I use them to staple down subflooring for vinyl vinyl plank and so forth I take very good care of my tools and take pride in Maine Maine doing the maintenance on them and treating them well the October of last year the pop metal broke on the valve of the stem going into the air compressor itself it shows the pressure and the adjustment valve of the pressure coming out will in October the pot metal broke on the one that broke off the stem so okay was no big deal but I couldn't find when I went back to Menards I bought at Menards in Marion Illinois and the warranty how you do you know I couldn't just take it back get the money back I mean that the pop metal broke I mean then this is just from normal you say I did not abuse it or anything okay no big deal I give that one to my helper to see if he could buy a valve for it if he could find one I couldn't find the it's a double valve it shows the air pressure that's in it and the other one shows the amount of air coming out of it so you can adjust the pressure wellthis is December and I was on another job and the the valve stem broke on my second one and it's just normal I just normally turn the valves everything I don't have use it or anything the valve stem broke on it well now I can't found find an extra valve stem I can't find the double I can I can't find the double piece that goes on there the stem where I could put I can't find it and I don't think it's fair that you know I mean you guys make good products and I really am impressed with your products but I'm not going to buy any more of them if I can't get a replacement valve for it but I mean it just snapped that that's two of them the pop metal isn't very made very well I don't understand why they make it out of pot metal can you get back with me and give me any ideas of where to purchase those around here cuz I haven't found I don't even think I should be even have to purchase one I gave the other one away I just need I mean that I paid $*** each for for those and I would appreciate it if somebody would get back in touch with me and then shed some light on it I could give you the SKU number it's SKU ***** six four nine nine Porter-Cable ** gallon portable belt drive air compressor and it's the stem that goes into the air compressor itself and it's the double well it shows how much air compressor how much air is in it and the other ones are controls that are coming out can you get back in touch with me and let me know something pleaseI really need my air compressor for flooring and I'm not I'm not going to spend another $*** on another Delta portable cable belt driven if the pop metals going to break but I really like that brand and it you know as far as that goes it mean it's been good to me when I get to my helper the other one when it when it broke he just uses it in his garage like he just put a valve on it to show how much air is in it so he just feels his tires up and uses it around his garage and so forth but I really need to find the of the stem where I could have the double valves could you please get in touch with me and let me know something thank you very much but I don't think it's fair that I should have to pay for cheap pot metal my phone number is *** **** ****-***-***-**** if you'd like to correspond by letter my address is *** South future Street Marion Illinois apartment b *****
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