Hello, I bought a delta singel handle kitchen faucet about a year ago from Lowe’s . Jus...

GetHuman-jimmyhin's customer service issue with Delta Faucet Co. from November 2018

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The issue in GetHuman-jimmyhin's own words
Hello, I bought a delta singel handle kitchen faucet about a year ago from Lowe’s . Just recently it started leaking. I thought the water was coming from around the handle. I took a closer look and discovered it’s coming from the spickett, the seam under the spickett is split. In all of the delta faucets I’ve every bought I have never had one do what this did. The only conclusion I can come up with is an inferior weld, or steel. I would appreciate a response in order to resolve this issue. I really like your products, easy to get parts for, easy to work on. But in this case their is nothing I can do to fix the problem but to replace. Due to the age of this product I don’t feel I should be responsible for buying a new one. Please email me and let me know how you can help resolve this. Thank You, Jim

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Delta Faucet Co.

Customer service issue
Reported by GetHuman-jimmyhin
Nov 12th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 77 others
0 customers following this

Timeline

GetHuman-jimmyhin started working on this issue
Nov 12th, 2018 4:50am