I had a crown done, but it has always been painful around the gum line. The dentist sa...

GetHuman-dlbasila's customer service issue with Delta Dental from October 2019

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The issue in GetHuman-dlbasila's own words
I had a crown done, but it has always been painful around the gum line. The dentist said the margin is closed, but did agree there was inflammation. She cleaned the area. Now there is pain going from the tooth area back along the jawline and into the joint. The tooth has a root canal, but pressure still causes pain to the gum area which has never been comfortable since the crown was placed. I have spoken to the dentist, but she does not seem to have an answer. I cannot chew on that side at all without a surge of pain. The root canal was done in late ****. The crown was seated on about September **. I had no pain prior to this date. I advised the dentist of the pain on October * and again on October **. At that time the pain was mostly in the gum around the tooth. Since she cleaned the gum on October **, the pain has intensified as described - surging along the jaw and into the joint.* *. Can I get a second opinion* *. How is a crown that needs to be redone covered. * *. Can I use another dentist or a prosthodontist? * *. How long do I have before deciding to redo the crown* *. The dentist has suggested I return to the endodontist for follow up. (I am not clear why). *Thank you for helping me obtain the information needed!

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Delta Dental

Customer service issue
Reported by GetHuman-dlbasila
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 325 others
0 customers following this

Timeline

GetHuman-dlbasila started working on this issue
Oct 19th, 2019 6:52pm
GetHuman-dlbasila indicated the issue is not fixed yet.
Oct 19th, 2019 11:17pm
GetHuman-dlbasila indicated the issue is not fixed yet.
Oct 20th, 2019 9:34pm
GetHuman-dlbasila indicated the issue is not fixed yet.
Oct 23rd, 2019 4:35pm

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