Delta changed our non stop flights from RSW to Boston on August ** to a stopping flight...

GetHuman6048307's customer service issue with Delta Airlines from May 2021

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The issue in GetHuman6048307's own words
Delta changed our non stop flights from RSW to Boston on August ** to a stopping flight which had a layover and is * hours longer. No one contacted me at all, but my husband got an email. They do not offer any other non stop flights. I waited more than * *** hours on hold, and also tried chat for the same time, but no one ever came on. I want a refund not an ecredit since I don't travel on Delta Routes, this was an unusual situation.

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Delta Airlines

Customer service issue
Reported by GetHuman6048307
May 9th, 2021 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 4189 others
0 customers following this

Timeline

GetHuman6048307 started working on this issue
May 9th, 2021 4:52am
GetHuman6048307 indicated the issue is not fixed yet.
May 9th, 2021 11:03am
GetHuman6048307 indicated the issue is not fixed yet.
May 9th, 2021 11:03am
GetHuman6048307 indicated the issue is not fixed yet.
May 9th, 2021 11:04am
GetHuman6048307 indicated the issue is not fixed yet.
May 9th, 2021 11:22am