I had to cancel a flight home from Missoula, Mt to Minneapolis, MN in March and was giv...

GetHuman4809107's customer service issue with Delta Airlines Skymiles from May 2020

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The issue in GetHuman4809107's own words
I had to cancel a flight home from Missoula, Mt to Minneapolis, MN in March and was given an e-credit to use when I was ready to rebook. However, the e-credit number doesn’t show up in my account and when I try to enter it- it says that it has already been used. I spoke with someone on chat a couple weeks ago who said the e-credit is valid for $***.** and to call reservations when I needed to book. I need to book a flight for Thursday May **th from MSO to MSP using that credit.

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Delta Airlines Skymiles

Customer service issue
Reported by GetHuman4809107
May 12th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1216 others
0 customers following this
Items needed
Skymiles Number
Ticket Number
Confirmation Number
Departure City
Dates of Flights
Arrival City
Home Address
Name of Passengers
Phone Number

Timeline

GetHuman4809107 started working on this issue
May 12th 6:03am