Terrible service and liars. GZJFLY**Wife and I scheduled and paid for first class sbn...

GetHuman4345985's customer service issue with Delta Airlines Skymiles from February 2020

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The issue in GetHuman4345985's own words
Terrible service and liars. GZJFLY**Wife and I scheduled and paid for first class sbn to hpn. Flight delayed. So would miss connection. Airline person suggested if we didn’t want to wait * hours in dtw and risk missing another connection to go to ord. So we booked *** am. She said there were no first class seats left. (When I got to airport they said there were) however I was ther early enough to get the ***. Switched at airport. Asked for first class. They said there are no seats. I’m in the plane on runway. There are * open first class and another seat with a crew member deadheading. Not cool.

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Delta Airlines Skymiles

Customer service issue
Reported by GetHuman4345985
Feb 10th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 1179 others
0 customers following this

Timeline

GetHuman4345985 started working on this issue
Feb 10th, 2020 2:57pm

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