I bought this computer from my stepmom and she can't remember the password to anything...

GetHuman639241's customer service issue with Dell from April 2018

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The issue in GetHuman639241's own words
The problem: I bought this computer from my stepmom and she can't remember the password to anything. Please help
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Dell

Customer service issue
Reported by GetHuman639241
Apr 29th, 2018 - 7 mons ago
I have an issue with Dell too
Not resolved
Seen by 3 customers so far
Similar issue to 71 others
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Timeline
GetHuman639241 started working on this issue
Apr 29th 9:53am