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Dell Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Dell.

How Do I Return an Item to Dell from Their Black Friday Sale? This article discusses how to return an item or items that you bought at Dell's Black Friday sale. Detailed instructions are provided... Read more

Does Dell offer financing options for purchases? Yes, Dell does offer financing options for purchases. They understand that purchasing a new computer or other technology can be a significant... Read more

How can I track my order? You can track your Dell order by logging into your account on the Dell website and selecting the "Track Order" option. This will provide... Read more

How Do I Make an Order for the Dell Black Friday Event? Dell customers can take advantage of Black Friday deals by visiting the Dell website. Customers can place an order for a Black Friday... Read more

Does Dell offer any discounts for students or educators? Yes, Dell offers various discounts and deals for both students and educators. Students can take advantage of exclusive offers on Dell... Read more

Can I cancel or change my order after it has been placed? Yes, customers have the option to cancel or make changes to their orders after they have been placed, but it is important to act quickly.... Read more

What is Dell's price match policy? Dell's price match policy ensures that customers receive the best possible deals on their purchases. If a customer finds a lower price... Read more

There's more!

Click below to show 11 more questions, answers, and complete guides to common Dell customer support problems.

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Recent reasons customers contacted Dell:

My new Dell Inspiron won't load the keyboard

When will my order actually ship. Dell created a label and declared it shipped on Mon...

I did updates for Windows and the computer shut off and will not start back

I scheduled a return for order number *********. I chose the pickup option, but the ****...

Purchased Adobe PS Elements **** on Dec *, **** and have not received at Dell Digital l...

a new Dell XPS ** **** series *****yesterday I could not load any internet pages: code...

would like status of change of ownership

Just inquiring about a payment I Sent

sound is not working in my laptop.

Need to factory reset latitude. F* doesn't take me ther

I want to know if I can use * prepaid cards to buy a laptop with them all being separat...

I just replaced the internal hard drive and I need to connect my wireless keyboard is t...

I am sick and tired of Dell's telephone support people passing the buck, transferring m...

I purchased an Alienware laptop from DELL and then purchased a Dell premium support for...

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Does GetHuman work with Dell?

GetHuman does not work with Dell's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Dell at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Dell's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!