JUST BOUGHT FROM DELL, AND INSTALLED A NEW BATTERY FOR MY LATITUDE e****. USING A STAND...

GetHuman5490559's customer service issue with Dell - Tech Support from November 2020

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The issue in GetHuman5490559's own words
JUST BOUGHT FROM DELL, AND INSTALLED A NEW BATTERY FOR MY LATITUDE e****. USING A STANDARD ELECTRICAL CHARGING UNIT WHILE USING THE COMPUTER, THE REPORTED RECHARGE RATE WENT FROM A MAXIMUM OF **% DOWN TO A CURRENT **%. CHARGING UNIT WAS LEFT ON OVER NIGHT. PLEASE ADVISE. THANK YOU

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Dell - Tech Support

Customer service issue
Reported by GetHuman5490559
Nov 24th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 649 others
0 customers following this

Timeline

GetHuman5490559 started working on this issue
Nov 24th, 2020 5:25pm
GetHuman5490559 indicated the issue is not fixed yet.
Nov 24th, 2020 11:41pm
GetHuman5490559 confirmed the issue is fixed. Hooray!
Nov 25th, 2020 1:41pm
GetHuman5490559 indicated the issue is not fixed yet.
Nov 25th, 2020 1:42pm