We received a new laptop, order * *********. After spending a couple of weeks getting e...
GetHuman5471079's Warranty Claim issue with Dell - Tech Support from November 2020
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The issue in GetHuman5471079's own words
We received a new laptop, order * *********. After spending a couple of weeks getting everything loaded, my wife needed to do a Zoom meeting with her work. We received a message that stated "camera not found and audio not found". It was supposed to have an HD webcam installed and even indicated this on a sticker on the laptop. Her office IT person checked and said it doesn't have one installed. This is very necessary for her work and must be resolved.
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