On Wednesday, November **th, I made a purchase with the order number ***********, whic...

GetHuman5479255's Refund a Charge issue with Dell - Tech Support from November 2020

Help with my Dell - Tech Support issue
First: share to improve GetHuman5479255's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5479255 may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman5479255's own words
On Wednesday, November **th, I made a purchase with the order number ***********, which on Nov. ** was debited from the credit card.*Today at dawn I received a notification of a second charge of the same value from Dell. My husband's credit card security information has been breached, I demand a response and reversal of the second charge that was made without our consent.**Looking forward to your help and response. **Stefanie De Freitas

GetHuman5479255 did not yet indicate what Dell - Tech Support should do to make this right.

How GetHuman5479255 fixed the problem

We are waiting for GetHuman5479255 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Dell - Tech Support customer problems.
How Do I Get Technical Support for My Dell Computer?How do I get tech support from Dell?
Do you have a customer issue as well?
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Dell - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dell - Tech Support

Refund a Charge issue
Reported by GetHuman5479255
Nov 20th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 648 others
0 customers following this

Timeline

GetHuman5479255 started working on this issue
Nov 20th, 2020 12:24pm
GetHuman5479255 indicated the issue is not fixed yet.
Nov 20th, 2020 7:33pm