I am trying to call a Dell technician to find out of I can send in a Dell Latitude E...

GetHuman-ecentner's customer service issue with Dell - Tech Support from August 2020

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I am trying to call a Dell technician to find out of I can send in a Dell Latitude E**** to get it refurbished. The hard drive is slow and needs a new one. It is running a an older I* processor and I would like to see if I can get everything updated.**Problem: Every person I call within Dell send me to a different number. **Who do I reach out to?

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Dell - Tech Support

Customer service issue
Reported by GetHuman-ecentner
Aug 18th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 565 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Machine serial Number
Machine product number

Timeline

GetHuman-ecentner started working on this issue
Aug 18th 4:21pm