I never received a response from customer support

GetHuman-lbolshan's customer service issue with Dell - Tech Support from April 2020

Help with my Dell - Tech Support issue
The issue in GetHuman-lbolshan's own words
Still waiting to hear from someon*e* ... II have a Dell ****** Power Spec Dell PC. I was told by Microsoft technical support that I need Dell to perform a BIOS upgrade on my PC before Microsoft can install the latest upgrades to my Windows ** OS.* Please respond.* Many thanks..* Lyla Olshan
Call me...
Still waiting
How GetHuman-lbolshan fixed the problem
I never received a phone call - I still have the same problem!!
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Dell - Tech Support

Customer service issue
Reported by GetHuman-lbolshan
Apr 3rd, 2020 - 8 months ago
Not resolved
GetHuman-lbolshan shared how to fix
Seen by 17 customers so far
Similar issue to 559 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Machine serial Number
Machine product number

Timeline

GetHuman-lbolshan started working on this issue
Apr 3rd 7:44pm
GetHuman-lbolshan indicated the issue is not fixed yet.
Apr 4th 2:11pm
GetHuman-lbolshan indicated the issue is not fixed yet.
Apr 4th 2:48pm
GetHuman-lbolshan indicated the issue is not fixed yet.
Apr 4th 2:48pm
GetHuman-lbolshan confirmed the issue is fixed. Hooray!
Apr 4th 3:42pm
GetHuman-lbolshan indicated the issue is not fixed yet.
Apr 8th 4:58pm
GetHuman-lbolshan indicated the issue is not fixed yet.
Apr 8th 6:02pm

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