sean clarke*Computer: dell latitude ******Turned on the comp'. Doesnt boot into windows...

GetHuman-seanclw's Repair Claim issue with Dell - Tech Support from December 2019

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The issue in GetHuman-seanclw's own words
sean clarke*Computer: dell latitude ******Turned on the comp'. Doesnt boot into windows. Instead, leads to a blue screen displaying: "the boot configuration data file is missing some required information.*File:* boot*bcd*Error code: *xc*******".**Is there a way to fix it remotely? *I already ran diagnostics. Passed all tests. Tried f* while dell logo, but doesnt take me to the relevant menu, only instructs me to press f** for one time boot menu, through which i ran diagnostics test.**I feel like if i can get to the f* menu i can restore to a previous setting that successfully booted the machine, but im not sure im trying to get to it correctly.**Really hope you can help with this.*In any case, much gratitude ********P.s*Dont have a Windows installation disc

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Dell - Tech Support

Repair Claim issue
Reported by GetHuman-seanclw
Dec 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 640 others
0 customers following this

Timeline

GetHuman-seanclw started working on this issue
Dec 4th, 2019 7:44am

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