Good time of to you, My name is Nik, and about * days ago I ran into a weird problem. W...

GetHuman-igorevic's Technical support issue with Dell - Tech Support from June 2019

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The issue in GetHuman-igorevic's own words
Good time of to you, My name is Nik, and about * days ago I ran into a weird problem. While running the game Deus Ex: Human revolution my computer crashed. The image froze and sound started jittering away like mad. I wasn't able to get a response with Alt*f*, Ctrl*Alt*Del so I just hit the power button to restart. * *This is the crash Problem signature*Problem Event Name:*BlueScreen*OS Version:**.*.****.*.*.*.***.**Locale ID:*******Extra information about the problem*BCCode:********e*BCP*:*FFFFFFFFC********BCP*:*FFFFF*****B**ECE*BCP*:*FFFFF************BCP*:*FFFFF********ED**OS Version:**********Service Pack:*****Product:******* *When I tried to turn the computer back on, the fans powered up, but the computer itself (not the audio system) started to make long beeping sounds. The first one was very long, and then another * a bit shorter. Then all went quiet. The search for this particular beep-code indicated a RAM issue. *After some careful digging, and trial and error i was able to figure out the following: inserting modules into the * RAM slots closest to the CPU cause the computer to crash with the aforementioned beeping signal. Switching the modules around gave nothing. *The modules in question are absolutely the same model, *gb dimm ***x** ddr*, They have been working fine for some time now. I can't see any signs of bent pins whatsoever. I have cleaned the slots and the modules alike to no avail. *I am absolutely at a loss because I can't seem to find any problem like this or the reason behind it. Hoping you can shed some light on this mystery.**Thank you in advance for looking into my problem,

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Dell - Tech Support

Technical support issue
Reported by GetHuman-igorevic
Jun 8th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 2229 others
0 customers following this


GetHuman-igorevic started working on this issue
Jun 8th, 2019 3:05pm
GetHuman-igorevic indicated the issue is not fixed yet.
Jun 8th, 2019 7:47pm