This Dell ** **** has been nothing but lemonade. Would not recognize FPrint nor accept...

GetHuman-vtolavb's customer service issue with Dell - Tech Support from November 2018

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The issue in GetHuman-vtolavb's own words
This Dell ** **** has been nothing but lemonade. Would not recognize FPrint nor accept PW. Nothing seems to be talking to The prossessor, .dll - null - file not present**missing parameters - would not include Dell Tools on Startup or Backups. Did not record Restore - points - airplane mode not toggling on off...its on constantly. **I am a Dell Guy. This one however is mor akin to Packard Bell. There has to be a Mother Board * loose solder inter.ittent.**It takes over * minutes to load and I DID NOT SETUP PW anywhere. I've tried you bios flash update have backups, and am depending on a Chromebook.**I'm *** disabled USMC living in the Veterans home in ND. I am pretty much insisting a Replacement Be Dispatched there is no excuse for Dell Inc to waste more of my time Sitting through tech calls and trying the things I have already done.**Mr. Dell is not where he is by NOT honoring his Product, Honoring Customers of The Dell family, and realizing that occasionally there are going to be lemons and knuckle Balls.** Kind Regards**Ronald Jordan USMC (disabled ***** Veterans Drive*Box ** *Room B****Lisbon,ND ******(***)***,****

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Dell - Tech Support

Customer service issue
Reported by GetHuman-vtolavb
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1369 others
0 customers following this

Timeline

GetHuman-vtolavb started working on this issue
Nov 28th, 2018 3:58am

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