On ********, my cat knocked my Inspiron ** **** series (service tag JHN**F*) off my des...

GetHuman1351041's customer service issue with Dell - Tech Support from October 2018

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The issue in GetHuman1351041's own words
On ********, my cat knocked my Inspiron ** **** series (service tag JHN**F*) off my desk and the impact popped apart the casing for the lid on the lower right corner, which resulted in the screws that hold the right hinge to the lid falling out yesterday. The lid is now being held together with tape. Despite this, the repair is not time critical - the tape is holding and there is no damage to the touch screen. What are my options?
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Dell - Tech Support

Customer service issue
Reported by GetHuman1351041
Oct 15th, 2018 - 2 mons ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 6 customers so far
Similar issue to 1143 others
0 customers following this
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Timeline
GetHuman1351041 started working on this issue
Oct 15th 9:29pm
GetHuman1351041 indicated the issue is not fixed yet.
Oct 16th 9:34pm
GetHuman1351041 indicated the issue is not fixed yet.
Oct 16th 9:35pm
GetHuman1351041 indicated the issue is not fixed yet.
Oct 16th 9:35pm