Hi - I have just purchased an ex-business Dell Vostro **** laptop that I am trying to u...

GetHuman-mbanist's customer service issue with Dell - Tech Support from October 2018

1 view
 | 
1115 similar
 | 
0 following
Help with my Dell - Tech Support issue
First: share to improve GetHuman-mbanist's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mbanist to get a Dell - Tech Support rep on the line!
Always use the GetHuman Phone tocall Dell - Tech Support. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-mbanist may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-mbanist's own words
Hi - I have just purchased an ex-business Dell Vostro **** laptop that I am trying to use but someone has password locked the bios and the boot disk order cant be changed from primary (network) to hadr drive - I have got a new SSD in it but I cant unlock the bios to load windows? I am advised there is some kind of master passcode to enable me to do this on the unlock screen? (I have already tried resetting the cmos but password lock is still there? help!
GetHuman-mbanist did not yet indicate what Dell - Tech Support should do to make this right.
I have an issue with Dell - Tech Support too
How GetHuman-mbanist fixed the problem
We are waiting for GetHuman-mbanist to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Having Dell - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dell - Tech Support email you?
This email address isn't valid
Follow this issue
See how GetHuman-mbanist fixes it.
This email address isn't valid

Dell - Tech Support

Customer service issue
Reported by GetHuman-mbanist
Oct 10th, 2018 - a mon ago
I have an issue with Dell - Tech Support too
Not resolved
Seen by 1 customer so far
Similar issue to 1115 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mbanist started working on this issue
Oct 10th 10:16pm