Hello- my computer hangs or freezes intermittently, with no predictable cause. **Here's...

GetHuman-sueshank's customer service issue with Dell - Tech Support from September 2018

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The issue in GetHuman-sueshank's own words
Hello- my computer hangs or freezes intermittently, with no predictable cause. **Here's info. about my computer: XPS ** ******Service Tag: F*M*VP* Express Service Code: *************I ran the diagnostics but there was no issue found. I've been having this problem since I purchased this computer, and I only use it to browse the web and use microsoft services. I'm careful about my browsing and don't open any suspicious sites, so I don't know why I'm having this issue. I can see from a google search that many people have had this issue: https:**www.reddit.com*r*Dell*comments***xv*u*xps*********freezing*issue* **My question is, have you determined a fix? If so, how can I get this to stop happening? Thanks for your help.

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Dell - Tech Support

Customer service issue
Reported by GetHuman-sueshank
Sep 27th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1051 others
0 customers following this

Timeline

GetHuman-sueshank started working on this issue
Sep 27th, 2018 12:50am