I am struggling to install a drie caddy into the optical drive of my dell inspiron...

GetHuman-vonwild's customer service issue with Dell - Tech Support from September 2018

10 views
 | 
1011 similar
 | 
0 following
Help with my Dell - Tech Support issue
First: share to improve GetHuman-vonwild's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Dell - Tech Support help.
Before contacting them, items GetHuman-vonwild may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-vonwild's own words
I am struggling to install a drie caddy into the optical drive of my dell inspiron ** **** series. **I have taken the *Tb drive out and put an ssd drive in its place. Windows has been successfully reinstalled. Now I am trying to put the *tb drive into a caddy and connect it to the optical drive.**The bios sees the * drives connected but when I try boot up I get an error message saying no bootable drives found. **I have previously formatted the drive to remove all traces of the previous operating system. **Thank you for your support.
GetHuman-vonwild did not yet indicate what Dell - Tech Support should do to make this right.
I have an issue with Dell - Tech Support too
How GetHuman-vonwild fixed the problem
We are waiting for GetHuman-vonwild to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Having Dell - Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dell - Tech Support email you?
This email address isn't valid
Follow this issue
See how GetHuman-vonwild fixes it.
This email address isn't valid

Dell - Tech Support

Customer service issue
Reported by GetHuman-vonwild
Sep 18th, 2018 - 6 mons ago
I have an issue with Dell - Tech Support too
Not resolved
Seen by 10 customers so far
Similar issue to 1011 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vonwild started working on this issue
Sep 18th, 2018 7:01pm