Dell ****cnw Color Printer*Service Tag *GKPGM***Computer: Dell Inspiron **** Laptop*Ser...
GetHuman-mleithol's customer service issue with Dell - Tech Support from September 2018
Help with my Dell - Tech Support issue
The issue in GetHuman-mleithol's own words
Dell ****cnw Color Printer*Service Tag *GKPGM***Computer: Dell Inspiron **** Laptop*Service Tag JTLKQZ**Express Service Code *************My questions:*Is my printer’s wireless radio broken?*What is a DHCP lease?**This computer and printer are both at least * years old, maybe older and have worked flawlessly in this configuration. Printer and laptop are connected wirelessly over AT&T *Wire router.*Problem started about * weeks ago – document wouldn’t print because Windows said that the printer was offline. I rebooted the printer, computer and wireless router. No change.**Status light on printer is green. Window on printer says Printer Ready.*Printer window also says Wireless Status – No Reception.*When I try to print, error message on laptop now says -* The printer couldn’t print Microsoft Word, Dell****cnw printer problem.*I am unable to uninstall the printer from the Devices window.*When I connect via USB cable, it prints OK.*I have downloaded and run the latest driver (****) – no improvement.**So. Do I need a new printer?*-Marty
GetHuman-mleithol did not yet indicate what Dell - Tech Support should do to make this right.
I have an issue with Dell - Tech Support too
How GetHuman-mleithol fixed the problem
contacted Dell tech support.
Please help with my Dell - Tech Support issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Dell - Tech Support customer problems.
We can help you get Dell - Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Dell - Tech Support
Customer service issue
Reported by GetHuman-mleithol
Sep 8th, 2018 - 4 years ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 36 customers so far
Similar issue to 960 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Machine serial Number
Machine product number
Timeline
GetHuman-mleithol started working on this issue
Sep 8th, 2018 9:41pm
GetHuman-mleithol indicated the issue is not fixed yet.
Sep 8th, 2018 11:37pm
GetHuman-mleithol confirmed the issue is fixed. Hooray!
Sep 10th, 2018 1:56am
GetHuman-mleithol confirmed the issue is fixed. Hooray!
Sep 12th, 2018 12:17am
The Free, Easy Way to Move Services
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!
Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians