Hello, I purchased Dell ** Monitor P****H Order no: ********* Dell Purchase ID...

GetHuman985286's customer service issue with Dell - Tech Support from August 2018

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The issue in GetHuman985286's own words
Hello, I purchased Dell ** Monitor P****H Order no: ********* Dell Purchase ID:**************I connected it to my Inspiron laptop, service tag **JWG**, and find that its display quality is quite poor. It is easier for me to read the laptop display than the larger display on the monitor. The monitor has a greyish tint and I cannot adjust its brightness. I have searched your website for other monitors because I need one of similar quality than the laptop display to be able to work with photos and videos. The monitors I am looking at now are the U****, U****H, U****M, P****Q. *Can you recommend which one has compatible display quality?*Also, whenaccessing support for the Inspiron laptop I am told it is registered outside of the US and I get chinese characters. Why?

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Dell - Tech Support

Customer service issue
Reported by GetHuman985286
Aug 13th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 767 others
0 customers following this

Timeline

GetHuman985286 started working on this issue
Aug 13th, 2018 2:25pm