GetHuman-joenrigh's customer service issue with Dell - Tech Support from July 2018

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Before contacting them, items GetHuman-joenrigh may need:
Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
The issue in GetHuman-joenrigh's own words
DELL ACCT HACKED THIS IS NOT MY SHIP TO ADDRESS NOR MY ORDER:****Check Order Status* *** *Order summary***Order date**Jul. *, *******Dell Purchase ID******************Order total**$***.***** *Items shipped (*)***Order number**************Status*Shipped*Shipping address**** REDWAY LN***Arrives By*Available via carrier***Carrier tracking*****************Shipping method*DELL Expedited Delivery - $*.*********Description*Inspiron ** **** Series (*)***Total*$***.** (* x $***.**)** **Subtotal:*Shipping:*Environmental fee:*Estimated tax:****$***.***$*.***$*.***$**.*** ***Total:****$***.***** **Check Order Status* ***** *Shipping & billing details***Shipping address*JO ENRIGHT**** REDWAY LN*WEBSTER*TX *****-*****US***Payment information**Credit*Deb. Card*Billing address*JO ENRIGHT***** GLEN HEATHER DR*DALLAS*TX******US

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Dell - Tech Support

Customer service issue
Reported by GetHuman-joenrigh
Jul 10th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 525 others
0 customers following this


GetHuman-joenrigh started working on this issue
Jul 10th, 2018 4:27am