New Inspiron ** **** series *-in-* - *****Win ** pro **-bit*I have the computer streami...

GetHuman-pbiss's customer service issue with Dell - Tech Support from July 2018

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The issue in GetHuman-pbiss's own words
New Inspiron ** **** series *-in-* - *****Win ** pro **-bit*I have the computer streaming live radio.*Nevertheless, Windows insists that there is no Internet connection.*The computer has a Wi-Fi connection to the access point on my private network.*This is connected to interface * on my server.*Interface * on the server connects to my Internet modem*router (no wireless).*The server thus constitutes a DMZ and provides proxy connection and DNS (BIND).*Any attempt at downloading software 'purchased' with the computer throws a 'no Internet connection' failure.*Windows is clearly too clever for its own boots.*How do I persuade it that the connectivity that it has is all that it needs?
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Dell - Tech Support

Customer service issue
Reported by GetHuman-pbiss
Jul 2nd, 2018 - a yr ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 2 customers so far
Similar issue to 447 others
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Timeline
GetHuman-pbiss started working on this issue
Jul 2nd, 2018 7:52am
GetHuman-pbiss confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 9:18am