When I put my earphones in they don't connect this happened after an update so the upda...

GetHuman-tawx's customer service issue with Dell - Tech Support from June 2018

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The issue in GetHuman-tawx's own words
When I put my earphones in they don't connect this happened after an update so the update did something wrong to my laptop I preferred it without the update now I cant listen to revision videos by laptop with my earphones because they don't connect why is this happening? your wasting my time here I have * EXAMS next week and need to revise yet I cant even watch vids because my earphones wont connect I tried like * different types of ear phone * headphone devices and they wont work so I would appreciate it you can fix this ASAP!
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Dell - Tech Support

Customer service issue
Reported by GetHuman-tawx
Jun 10th, 2018 - a yr ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 7 customers so far
Similar issue to 139 others
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Timeline
GetHuman-tawx started working on this issue
Jun 10th, 2018 1:16pm
GetHuman-tawx shared this issue with your circles on Google+
Jun 10th, 2018 1:16pm
GetHuman-tawx indicated the issue is not fixed yet.
Jun 10th, 2018 1:17pm
GetHuman-tawx indicated the issue is not fixed yet.
Jun 10th, 2018 5:33pm
GetHuman-tawx indicated the issue is not fixed yet.
Jun 11th, 2018 3:23pm