I work at a hotel, and we have a public computer for our guests to use. Someone has cre...

GetHuman-bwstaff's customer service issue with Dell - Tech Support from May 2018

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The issue in GetHuman-bwstaff's own words
I work at a hotel, and we have a public computer for our guests to use. Someone has created a "username" and password in order to get into the actual computer, and I cannot figure out how to get out of that screen in order to log into the hotel admin for our guests to continue use. I believe last time this happened, our GM had to have a tech guy come to the hotel to reset things, because we do not have a connected admin computer or know any of the needed passwords.
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Dell - Tech Support

Customer service issue
Reported by GetHuman-bwstaff
May 17th, 2018 - 10 mons ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 5 customers so far
Similar issue to 655 others
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Timeline
GetHuman-bwstaff started working on this issue
May 17th, 2018 7:09pm
GetHuman-bwstaff indicated the issue is not fixed yet.
May 19th, 2018 6:05pm
GetHuman-bwstaff indicated the issue is not fixed yet.
May 21st, 2018 1:06pm