My Dell laptop notified me that there is a bios update and kept notifying me to run the...

GetHuman631123's customer service issue with Dell - Tech Support from April 2018

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Help with my Dell - Tech Support issue
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Name, Order number, Billing address, Email address on the account, Machine serial Number, and Machine product number
GetHuman631123's next move: have a Dell - Tech Support rep call.
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The issue and preferred resolution, in GetHuman631123's own words:
My Dell laptop notified me that there is a bios update and kept notifying me to run the update. When I ran the update now it will not finish booting. It claims that there is no boot disk found. When I Press a key to reboot as instructed it just keeps coming back to the same screen that tells me that it cannot finish booting
I trust that Dell - Tech Support will make this right and come up with a resolution that is fair.
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Dell - Tech Support

Customer service issue
Reported by GetHuman631123
Apr 26th, 2018 - 3 mons ago
I have an issue with Dell - Tech Support too
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Seen by 6 customers so far
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Timeline
GetHuman631123 started working on this issue
Apr 26th 3:13pm