it doesn't fit - on chat they ordered a new battery for my labtop - it doesn't work

GetHuman-ipromote's refund request issue with Dell - Tech Support from April 2018

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The issue in GetHuman-ipromote's own words
on chat they ordered a new battery for my labtop ... it doesn't fit
it doesn't work
I want to return for a refund
I have an issue with Dell - Tech Support too
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Dell - Tech Support

***Nsn* is my service tag on my labtop Order number *********
refund request issue
Reported by GetHuman-ipromote
Apr 16th, 2018 - 7 mons ago
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GetHuman-ipromote started working on this issue
Apr 16th 9:26pm