My Dell computer keeps on getting the following error when I run the Dell Update.**Erro...

GetHuman5319533's Complaint issue with Dell (Canada) from October 2020

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The issue in GetHuman5319533's own words
My Dell computer keeps on getting the following error when I run the Dell Update.**Error:*Intel Optane(tm) Memory Pinning*Unable to load DLL*'iaStorAfsServiceApi.dll': The *specified module could not be *found. (Exception from HRESULT: *x***Last time after a long diagnostics, Dell replaced my Hard Disk. The issue seemed to be resolved until I ran the Dell update. Now I have the same error keep on popping up several times when I use the Dell Computer. I have feel that Dell has given me a faulty computer. It is not reliable. I even bought additional warranty concerned about the quality of Dell computers. I need Dell to replace the computer as I cannot trust this computer. I am scared to update the computer. This is not acceptable for a customer who thought that Dell was reliable. I need to know how Dell is going to resolve my issue.

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Dell (Canada)

Complaint issue
Reported by GetHuman5319533
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 24 others
0 customers following this

Timeline

GetHuman5319533 started working on this issue
Oct 1st, 2020 4:50am