I have made two purchases that qualified for visa cash back and I put a claim for both...

GetHuman-mitrakha's Complaint issue with Dell (Canada) from October 2019

Help with my Dell (Canada) issue
First: share to improve GetHuman-mitrakha's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mitrakha may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mitrakha's own words
I have made two purchases that qualified for visa cash back and I put a claim for both * ***** and ****** I received one of them $*** and the other one is $** and I still have not received it and when I called they say its delayed and hopefully come soon. They refused to put me through a supervisor who could give me a time line rather than just hopefully answer. then I called customer support and she told me to call visa. I did not buy from VISA I bought from Dell. when I asked to speak to supervisor she refused then when asked her name and ID she hung up on me. I don't think Dell would like my review on their site because this visa card is such an scam advertising that I would never buy from dell again even if it is the cheapest price. very disappointed as I have mad several frustrating calls to get my *** that is not worth it but now it is a matter of principal for me. I am going to make an official claim against Dell's misleading advertising .

GetHuman-mitrakha did not yet indicate what Dell (Canada) should do to make this right.

How GetHuman-mitrakha fixed the problem

We are waiting for GetHuman-mitrakha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dell (Canada)'s attention and get better help faster. Tap below to get started.
Having Dell (Canada) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dell (Canada)

Complaint issue
Reported by GetHuman-mitrakha
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 19 others
0 customers following this


GetHuman-mitrakha started working on this issue
Oct 16th, 2019 6:23pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies