Hello could you please help with with my monthly charge. I have been charged * times i...

GetHuman-lynnbrug's Billing issue with Deezer from April 2020

Help with my Deezer issue
The issue in GetHuman-lynnbrug's own words
Hello could you please help with with my monthly charge. I have been charged * times in the last * days.*On the **th April £*.** came out of my Bank account via Paypal *Deezer.*On the **th April * x £*.** came out of my Bank Account via Deezer vGsLK.*Would you kindly explain and reverse the * chttps:**www.google.com*url?sa*t&rct*j&q*&esrc*s&source*web&cd**&ved**ahUKEwiugffz--zoAhVQfMAKHSTuDhIQFjACegQIAxAB&url*https%*A%*F%*Fgethuman.com%*Fphone-number%*FDeezer&usg*AOvVaw*Xn-z*meG*iq*xqhXI**Y*harges on the **th April. I have emails from you stating my my Renewal had failed on the **th March and that it was updated on **th March.*My March charge £*.** came out of my Bank account via Paypal *Deezer**Thank you**Lynn Bruggemann

GetHuman-lynnbrug did not yet indicate what Deezer should do to make this right.

How GetHuman-lynnbrug fixed the problem
Contacted Deezer by Chat. They resolved this in * days
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Deezer

Billing issue
Reported by GetHuman-lynnbrug
Apr 16th, 2020 - 2 years ago
Fixed
GetHuman-lynnbrug shared how to fix
Seen by 10 customers so far
Similar issue to 913 others
0 customers following this
Items needed
Username
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Email address on the account

Timeline

GetHuman-lynnbrug started working on this issue
Apr 16th, 2020 2:14pm
GetHuman-lynnbrug confirmed the issue is fixed. Hooray!
Apr 19th, 2020 7:38pm
GetHuman-lynnbrug confirmed the issue is fixed. Hooray!
Apr 20th, 2020 6:33am

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