I had Deezer account for over a year with my cricket * *********. The payment is includ...

GetHuman-ecurblaw's customer service issue with Deezer from December 2018

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The issue in GetHuman-ecurblaw's own words
I had Deezer account for over a year with my cricket * *********. The payment is included in my cricket bill. I accidentally logged out and forgot password. I have more than one email account and couldn't remember which was associated with my account. Ended up starting a new Deezer account with payment taken off my credit card. My problem is I have also still been paying for Deezer thru my cricket account. And also paying for Deezer with card. Paying for * accounts. I only need one. I cancelled the account which was being taken off my card today. Now I can't access my original account that I got through cricket. The account I've been paying for all along and thru my phone bill. I do not know the email address or password associated with the account but since I'm paying for it every month I would appreciate if u can tell me how to re access it? Thanks
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Customer service issue
Reported by GetHuman-ecurblaw
Dec 3rd, 2018 - 2 mons ago
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GetHuman-ecurblaw started working on this issue
Dec 3rd, 2018 4:44pm