Ive had an account with cricket for years now and actually used to be a*cricket employe...

GetHuman-punkybru's customer service issue with Deezer from November 2018

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The issue in GetHuman-punkybru's own words
Ive had an account with cricket for years now and actually used to be a*cricket employee. ive had this deezer app for years and dealt with it logging me out & requesting me to sign back in for a while. it sucked but i was always able to get back in my account. i opened my deezer app today and saw that i was logged out again & tried to log back in and it is now telling me that my phone number doesnt have an account linked to it or that my account could have been removed for security reasons!!! i have * years worth of precious songs and playlists and will be heartbroken if its lost because of somethint i didnt do. i want my account and songs back. i believe it was only attached to a phone number **********.

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Customer service issue
Reported by GetHuman-punkybru
Nov 6th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 993 others
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GetHuman-punkybru started working on this issue
Nov 6th, 2018 1:27am